Let's get your questions answered!
Yes. We have years of experience with getting items ready to ship to Amazon. Send us your instructions, package labels, and item labels (if required). We'll take care of the rest.
Yes! Sign into our customer portal and manually enter your order, with the Amazon warehouse address as the recipient. When entering your order, be sure to attach your:
If there are multiple warehouses, you'll need to enter multiple orders. This ensures proper tracking.
We suggest reaching out to Amazon, directly, if there's an issue with your shipment getting lost in transit or being misplaced on the dock. Unfortunately, there's nothing we can do once a shipment leaves our warehouse. Only Amazon can fix this problem.
We're not able to comment on Amazon's speed or accuracy. We do suggest reaching out to Amazon, directly, if there is an issue with them not adding your inventory in a timely fashion. Unfortunately, there's nothing we can do once a shipment leaves our warehouse. Only Amazon can fix the problem.
Yes, we can! Using a connector, your Amazon orders can come to us like regular orders from your website. Once they're received, they get shipped out just like your other orders.
Absolutely! Our system syncs tracking data with Amazon every hour, so your customers are always up-to-date and your seller rating stays pristine.
Yes they do. Our system syncs inventory data with Amazon every hour, so nothing gets oversold and your seller rating stays pristine.
Yes, you can use your own carrier account(s) to ship your Amazon orders. Our systems are sophisticated enough to first-party bill your account(s), so you can maintain your negotiated rates.
We're happy to use your custom cartons, packing material, and packing tape, for your Amazon orders.
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